Embedded Files
Selected highlights from a broader consulting engagement
Selected highlights from a broader consulting engagement
The Challenge
The Challenge
Role expectations did not reflect actual work performed
Misalignment between tasks, priorities and role purpose
Limited visibility into task distribution and workload
Inefficient use of capabilities and time
Solution Design
Solution Design
Role Review: Assessed current responsibilities and expectations.
Data Collection: Analyzed time allocation and activity structure.
Task Analysis: Evaluated task frequency, duration and complexity.
Role Redesign: Refined focus areas to align role with contribution.
This transformed the role from a static description into a structured, data informed design aligned with business needs.
This transformed the role from a static description into a structured, data informed design aligned with business needs.
The Impact
The Impact
Improvements to Work
(What was improved in how work is done)
Task alignment to role purpose: 44% → 80%
Workload distribution balance score: 5.2 → 8.0
Impact on People
(How it affected people)
Role clarity score: 5.5 → 7.8
Job satisfaction (role fit): 5.4 → 7.4
Business Outcomes
(What results were achieved)
Output per employee: +13%
Utilization Rate (Productive Time %): +8%
Business Value
(Why it matters)
Role Alignment: Improved alignment between expectations & work performed.
Focus Optimization: Shifted effort toward analytical & insight-driven activities.
*Selected results from the engagement.
Explore the Full Case
Explore the Full Case
Gain access to the full analysis including task architectures, job role structuring & design approach
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